- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
- OfficeNameplates.com evaluates the costs, destination, delivery window, package size and weight prior to choosing a carrier. Shipping and handling costs are included in our proposal. We take all of the necessary precautions to package your order for the safest journey possible. Please notify us within 24 hours if a package was delivered to your facility damaged. It is in all of our best interest that you deny acceptance of the package due to damages incurred in shipping. Mention to the carrier that you would like to file a claim. If you accept the goods and they are damaged, open the package with the carrier present, photograph and file a claim. Again, please notify us within 24 hours. Orders to Canada carry a $20 surcharge.
Privacy & SecurityOfficeNameplates.com will not trade, sell, or disclose to any third party any form of customer information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to impending harm to the customer or others). This includes information originating from subscription of newsletters and use of the OfficeNameplates.com website.
OfficeNameplates.com shall collect and use customer identifiable information for billing, dispatching of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. OfficeNameplates.com will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from OfficeNameplates.com , that customer's information will not be used for the purpose of marketing new products.