• » What are the OfficeNameplates.com Shipping Policies?
• » What are the OfficeNameplates.com Payment Terms?
• » What Is Your Return Policy?
• » Will OfficeNameplates.com Recommend The Best Mounting Method For The Type Of Sign I Am Ordering?

Answers

• What are the OfficeNameplates.com Shipping Policies?

  OfficeNameplates.com evaluates the costs, destination, delivery window, package size and weight prior to choosing a carrier. Shipping and handling costs are included in our proposal. We take all of the necessary precautions to package your order for the safest journey possible. Please notify us within 24 hours if a package was delivered to your facility damaged.
  
  It is in all of our best interest that you deny acceptance of the package due to damages incurred in shipping. Mention to the carrier that you would like to file a claim. If you accept the goods and they are damaged, open the package with the carrier present, photograph and file a claim. Again, please notify us within 24 hours.

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• What are the OfficeNameplates.com Payment Terms?

  OfficeNameplates.com accepts Visa, MC, money order, certified checks, bank checks, and business checks. Projects do not begin and merchandise does not ship until payment arrangements have been processed and approved.
  
  A corporate Purchase Order and or payment in full is required at time of order placement.
  
  Any outstanding balances are due prior to shipment of merchandise, unless arranged otherwise. CT State Sales Tax is applicable for all orders placed within Connecticut.

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• What Is Your Return Policy?

  The majority of products produced by OfficeNameplates.com are designed and custom fabricated to meet the individual needs of our client's materials and dimensional specifications. Unless a document able error has occurred, the merchandise remains the property of the purchaser and is not returnable. If an error on behalf of O.N. has occurred, then O.N. will replace the merchandise to meet the requirements of the original contract. We do not casually offer refunds, exchanges or credits, so please be sure that the order you place meets your exact requirements. At our own discretion: If the merchandise of concern is a stock item or is an extremely popular item, we may accept unused, returned merchandise. Unfortunately, a 25% restocking fee will automatically apply in advance and upon approval. /p>

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• Will OfficeNameplates.com Recommend The Best Mounting Method For The Type Of Sign I Am Ordering?

  Simply ask. OfficeNameplates.com has nearly forty years of hands-on experience with installing signs of every type. We will do our best to assure that your installation goes as smoothly as possible. OfficeNameplates.com is not however, responsible for costs associated to replacement of products and or fasteners approved by our clients. i.e. if for instance Velcro is ordered to attach signs to fabric, and the fabric is not aggressive enough to hold the sign, the costs to replace with an alternative method of fastening will be the responsibility of the buyer. Please be sure about your mounting needs before placing your order and that your wall surfaces are clean.

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